Director - Insights
Victoria Zagorsky has over 12 years of progressive experience delivering value-adding research, consulting and training programs to fuel global growth, competitive advantage, innovation and transformative change for the Fortune 500 organizations.
Recognized for a strong collaborative approach and fluency in a wide range of consumer research methodologies, Victoria has a track record of success in unlocking business growth through actionable insights. Victoria is a seasoned synthesizer and an integrated thinker who makes complex clear and can effectively distil data to a clear story. She excels in presenting research findings in an engaging way and making data actionable, contextually relevant and compelling.
Victoria developed expertise in innovation across multiple areas including, data science, machine learning, deep learning, artificial intelligence and knowledge of big data.
At Emirates Institute for Banking and Financial Studies, Victoria delivers FinTech, Artificial Intelligence, Machine Learning and Robotic Process Automation programs.
In her previous role at Citibank, Victoria provided insight leadership to contribute to building a customer-centric organization.
Her professional accomplishments have been recognized with many corporate awards.
She is the frequent speaker at international conferences and regularly contributes to industry publications.
Victoria holds an MBA from the University of Massachusetts Amherst and BBA in marketing from the American University in Dubai.