Demand estimation for a new property

Demand estimation for a new property Sector- Real Estate Business Practice- Innovation & Product Development The Need To estimate the demand for a new residential property and accordingly fine-tune the targeting and pricing strategy Our Approach A holistic research involving Quantitative Survey Findings, Secondary Data (e.g. macro-economic factors, historical data trends & predictions by real…

Credit card usage & attitude research

Credit card usage & attitude research Sector- Banking & FinanceBusiness Practice- Market & Consumer Understanding, Usage & Attitude ResearchThe Need Understand usage and attitude towards credit cards in terms of awareness, consideration, usage, triggers & barriers, choice drivers, etc. Understand customer lifestyle in terms of travel habits (destination, flight & accommodation), dining habits, shopping habits,…

Understanding Islamic banking card needs

Understanding Islamic banking card needs Sector- Banking & FinanceBusiness Practice- Brand & CommunicationThe Need The client wanted to be positioned as an expert in Islamic Banking and understand Islamic card users preferences in order to develop relevant CVPs. Our Approach The research included a first level of understanding through a qualitative research, followed by a…

Online shopping, payments attitudes & behavior research

Online shopping, payments attitudes & behavior research Sector- Banking & FinanceBusiness Practice- Brand & CommunicationThe Need Insights around consumer attitudes, behavior towards online shopping, online payments, and card security perceptions. Our Approach Quantitative online research among online shoppers and users of new payment methods such as digital wallets, contactless cards, QR payments. The Outcome The research…

Customer experience management research, mapping different customer journeys

Customer experience management research, mapping different customer journeys Sector- Real Estate / Retail AssetsBusiness Practice- Customer ExperienceThe Need Monitoring tenants and corporate client’s satisfaction in each of client’s communities across the different customer journeys – from the moment they enquire about a property till they move out. Our Approach A holistic research composed of 2…

Large scale event satisfaction research and assess it’s impact on brand equity

Large scale event satisfaction research and assess it’s impact on brand equity Sector- Real EstateBusiness Practice- Customer ExperienceThe Need The client, a large government economic city, was organizing a mega event that includes international golf tournament with participants being World renowned golfers and also conduct concerts, cultural and entertainment activities at their premises. Towards this,…

Branch merchandise evaluation and it’s impact on engagement

Branch merchandise evaluation and it’s impact on engagement Sector- Banking & FinanceBusiness Practice- Customer ExperienceThe Need Assess branch merchandising to drive merchandising excellence inside the bank branches through: Stands & Posters distribution (Accessible) Stands & Posters locations (Convenience) Leaflets & Posters Contents (Relevance & Informative) Leaflets & Posters Visual Design (Appeal) Our Approach 3 staged…